FindU Community Guidelines

FindU exists to help students figure out which colleges actually fit them — that requires honest conversations between strangers. These guidelines exist so those conversations stay useful and so nobody feels unsafe asking a question.

These rules apply to every place in FindU where users can post content: the open community chat, posts, replies, reactions, usernames, profile content, and any future surface that accepts user-generated input.

• Help, don't flex. Share what worked for you and why, not just where you got in.
• Ask the real question. Vague questions get vague answers. The more specific, the better.
• Disagree on ideas, not people. Two students can have totally different takes on a school and both be right.
• Source what you can. If you saw a deadline or a stat somewhere, link it. Misinformation hurts other students making real decisions.

Some content is removed and the posting account is restricted or banned without warning. This list isn't exhaustive — moderators use judgment for cases that aren't explicit here.

• Harassment, bullying, threats. Targeting someone based on who they are, what they wrote, or where they got in.
• Hate speech. Content that attacks or demeans someone based on race, ethnicity, religion, gender, gender identity, sexual orientation, disability, or national origin.
• Sexual or sexualized content. Including content involving minors of any kind, ever, under any framing.
• Violence and self-harm content. Including glorifying, encouraging, or instructing.
• Illegal activity. Buying or selling standardized-test answers, paying someone to write your essay, fake transcripts, fraud.
• Doxxing or sharing private info. Real names, addresses, phone numbers, school IDs of others — even publicly available ones.
• Spam, scams, and off-topic promotion. Paid consultant ads, link spam, repeat solicitations.
• Impersonation. Pretending to be an admissions officer, a specific student, a FindU employee, or anyone else.

Inside the app, long-press any message in the community chat (currently the active community surface) and tap Report. Reports go to the FindU moderation queue for review — typically within 24 hours, faster for content that's flagged as urgent.

Reporting is anonymous to the sender — they aren't notified and don't see who flagged them. Reports help the moderation team find patterns and act faster on repeat offenders.

If something needs immediate attention (threats of self-harm, imminent danger, suspected illegal activity), report it in-app AND email support@joinfindu.com with as much context as you have.

Long-press their message and tap Block User. From that moment, their content disappears from your view across FindU: community chat, posts, replies, reactions. They won't be notified that you blocked them.

You can unblock anyone you've blocked from your profile settings. Blocking is a personal tool — your block doesn't affect what other users see, and the blocked user's content isn't removed for anyone else.

FindU's moderation team reviews every report submitted in-app. Common outcomes:

• Content removed — the message/post is hidden from everyone. The author keeps their account.
• Warning + content removed — author gets a notification explaining which rule was broken.
• Temporary restriction — author can't post for a set period (24h–30d depending on severity).
• Permanent ban — for severe or repeat violations. The account is closed and the data is deleted.
• Report dismissed — if the content doesn't violate these guidelines.

We don't share who reported a piece of content with the person who posted it.

If your content was removed or your account was restricted and you think it was a mistake, email support@joinfindu.com with a short explanation. Appeals are reviewed by a different moderator than the one who took the original action.

For general questions about these guidelines, the same email works. We update this page when the rules change; the "Last Updated" date at the top of the page reflects the most recent revision.